Privacy Policy

AHB recognises and respects your right to privacy. For customers in Australia, we handle personal information in accordance with the Privacy Act 1988 (Cth) and applicable Australian privacy requirements. Where other privacy laws apply to our customers, we take reasonable steps to handle personal information in accordance with those applicable requirements.

We collect personal information where reasonably necessary to provide our products and services, process orders, communicate with customers, arrange delivery, provide customer support, and operate our business.

The personal information we collect may include your name, email address, phone number, billing and delivery address, order details, and other information you provide when placing an order or contacting us.

We take reasonable measures to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.

Your personal information may be used to contact you regarding your order, including in relation to payment issues, delivery details, tracking, stock availability, returns, refunds, or customer service enquiries.

To process and fulfil orders, we may share necessary personal information with trusted third parties involved in providing our services, including payment providers, fulfilment partners, logistics providers and courier companies. These service providers may be located in Australia or overseas, depending on the destination of your order and the services required to fulfil it.

We may also disclose personal information where required or authorised by applicable law, including to government, regulatory or law enforcement authorities.

We do not sell your personal information to third parties.

If you have any questions about how we handle your personal information, please contact us at hello@ahbhome.com.au.